Updated Date: 07/07/2026
Viewing trusted server registry keys and subkeys on a client
You can verify the trusted servers and allowed key values on a client by running a diagnostic report using BIG-IP Edge Client. If present on the client, the HKEY_LOCAL_MACHINE\SOFTWARE\F5 Networks\RemoteAccess\TrustedServers Windows Registry key and its subkeys are included in the report.
Note: As an alternative, you can use the Client Troubleshooting Utility to verify trusted server and allowed key values.
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Open the BIG-IP Edge Client user interface.
On a client with a Start button, you can type BIG-IP in the search field and, in the results, click BIG-IP Edge Client.
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Click the View Details button.
The Details popup screen displays.
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Click the Diagnostics Report button.
A Save As popup screen opens.
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Select a location, specify a file name, and click Save.
A Collecting data popup screen remains open until the report completes.
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Navigate to the location with the downloaded file, extract the files to a folder, and click the HTML file in the folder.
The F5 Report displays in a browser screen.
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Scroll down to the MS Remote Access Diagnostic section of the table of contents.
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Look for a link that includes the word TrustedServers.
If you do not find such a link, then trusted servers and allowed keys are not configured on the client.
The link in the table of contents should include this path:
HKLM\Software\F5 Networks\RemoteAccess\TrustedServers. -
If the link exists, click it to view the subkeys and values configured on the client.