Manual Chapter : Okta API or connectivity errors

Applies To:

Show Versions

17.1.2, 17.1.1, 17.1.0, 17.0.0, 16.1.5, 16.1.4, 16.1.3, 16.1.2, 16.1.1, 16.1.0, 15.1.10, 15.1.9

Okta API or connectivity errors

Errors are logged into

/var/log/apm

. Okta API or connectivity errors cause the Okta MFA agent to follow the fallback branch and write the error content to the log.

If you have issues and need help with debugging, you can edit the APM log settings. In

Access

Overview

Event Logs

Settings

, in the Access System Logs, under HTTP Connector select

Debug

.