Updated Date: 04/30/2026
Populating gating criteria for step-up authentication
If the gating criteria for your subroutine is not set to blank, perflow.session.id, or perflow.username, you must include the agent in the per-request policy that populates the gating criteria.
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Open the per-request policy for editing.
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Locate a point that is before the subroutine and click +.
The Add Item screen opens.
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If your gating criteria is set to perflow.custom or perflow.scratchpad, on the Assignment tab select Variable Assign, click Add Item, configure an entry that sets a value for the variable, and click Save.
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If your gating criteria is not set to perflow.custom or perflow.scratchpad, on the General Purpose tab, select the agent that you want to populate the gating criteria, click Add Item, configure the agent properties, and click Save.