Updated Date: 07/07/2026
Overview: Upgrading BIG-IQ from version 5.2 or 5.3 with a Data Collection Device Cluster
The following upgrade process to BIG-IQ Centralized Management version 7.0.0 is for system setups that currently have version 5.2 or 5.3 installed, and include a data collection device cluster. If your system is not currently running version 5.2 or 5.3 or does not include a data collection device cluster, refer to Supported Upgrade Processes to BIG-IQ Version 7.0.0 on support.f5.com.
This example represents a BIG-IQ a high-availability (HA) configuration with a data collection device (DCD) cluster. During the upgrade, all devices in the DCD cluster are deactivated until they are all upgraded. Data collected from the managed BIG-IP devices resume only after all devices in the DCD cluster are upgraded and restarted.
Before upgrading F5 BIG-IQ Centralized Management, complete these tasks.
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Tasks |
Additional information |
|---|---|
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Download the BIG-IQ software image and Pre-upgrade Check tool from the F5 Downloads site. |
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Run the pre-upgrade check script on the primary BIG-IQ by typing the following command: |
This script verifies the following for BIG-IQ:- Disk assessment and partition size.
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Deploy any staged configuration changes to your managed BIG-IP devices. |
When addressing configuration conflicts for each BIG-IP device, F5 recommends you use BIG-IP to override the configuration settings stored on BIG-IQ. |
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Decide which disk volume you want to install the BIG-IQ software on. You must have at least two volumes to upgrade BIG-IQ. |
If you don’t have two volumes and are upgrading from versions 5.2 or 5.3, refer to: K17406: Using the tmsh utility to create a new software volume for installing a new image or hotfix on the BIG-IQ system at:https://support.f5.com/csp/article/K17406. If you are upgrading from version 5.4 or later, you can add the second volume as part of the upgrade. |
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If you are currently using a self-IP address for device discovery, make a note of that IP address. |
You’ll need to enter that IP address when you perform setup after you upgrade and reboot the BIG-IQ system. |
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Upgrade all managed BIG-IP devices to version 12.1 or later. |
For you to manage BIG-IP devices from BIG-IQ Centralized Management, the BIG-IP devices must be running version 12.1 or later. |
Before you install or upgrade BIG-IQ Centralized Management, it’s important to take inventory of the status of the running daemons. Then after you upgrade, you can verify that they’re in the same state, and make any necessary modifications. To view the daemons, type the following command: admin@(ip-10-1-1-4)(cfg-sync Standalone)(Active)(/Common)(tmos)# show /sys service.
| Daemon | Example of status |
|---|---|
| admd | down, Not provisioned |
| alertd | run (pid 6579) 22 hours |
| apmd | down, Not provisioned |
| asm | down, Not provisioned |
| autodosd | down, Not provisioned |
| avrd | down, Not provisioned |
| bigd | run (pid 5338) 22 hours |
| bigiqsnmpd | run (pid 5035) 22 hours |
| captured | down, Not provisioned |
| cbrd | run (pid 6117) 22 hours |
| chmand | run (pid 5678) 22 hours |
| clusterd | down, Not required |
| cman | cluster is running |
| corosync | (pid 22585) is running 22 hours |
| csyncd | run (pid 5038) 22 hours |
| datasyncd | down, Not provisioned |
| dnscached | down, Not provisioned |
| dosl7d | down, Not provisioned |
| dosl7d_attack_monitor | down, Not provisioned |
| dwbld | down, Not provisioned |
| elasticsearch | run (pid 5041) 22 hours |
| errdefsd | run (pid 6112) 22 hours |
| eventd | run (pid 5043) 22 hours |
| evrouted | run (pid 6583) 22 hours |
| f5_update_checker | down, No action required |
| fpuserd | down, Not provisioned |
| fslogd | down, Not provisioned |
| grafana | run (pid 6107) 22 hours |
| gtmd | down, Not provisioned |
| guiserver | run (pid 6105) 22 hours |
| gunicorn | run (pid 6587) 22 hours |
| hwpd | down 22 hours, normally up |
| icontrolportald | run (pid 5337) 22 hours |
| iprepd | run (pid 6113) 22 hours |
| istatsd | run (pid 6109) 22 hours |
| lacpd | down, not required |
| lind | run (pid 6116) 22 hours |
| mcpd | run (pid 6110) 22 hours |
| merged | run (pid 6938) 22 hours |
| mgmt_acld | down, Not provisioned |
| monpd | run (pid 6578) 22 hours |
| named | run (pid 4855) 22 hours |
| nokiasnmpd | down, Not enabled |
| ntlmconnpool | run (pid 6111) 22 hours |
| pabnagd | down, Not logging node |
| pacemakerd | (pid 23004) is running 22 hours |
| pccd | down, Not provisioned |
| pgadmind | run (pid 7310) 22 hours |
| pkcs11d | down, Not required |
| restjavad | run (pid 4853) 22 hours |
| rethinkdb | run (pid 15058) 21 hours, 1 start |
| scriptd | run (pid 5344) 22 hours |
| sdmd | down, sdmd is not provisioned |
| searchd | run (pid 5343) 22 hours |
| sflow_agent | run (pid 6937) 22 hours |
| shmmapd | down, Not provisioned |
| snmpd | run (pid 5674) 22 hours |
| sod | run (pid 4810) 22 hours |
| statsd | run (pid 5336) 22 hours |
| syscalld | run (pid 6939) 22 hours |
| tamd | run (pid 5679) 22 hours |
| tmipsecd | run (pid 5341) 22 hours |
| tmm | run (pid 6581) 22 hours |
| tmrouted | run (pid 6581) 22 hours |
| tokumond | run (pid 7311) 22 hours |
| tokumx | run (pid 6580) 22 hours |
| webd | run (pid 6941) 22 hours |
| wr_urldbd | down, Not provisioned |
| zrd | down, Not provisioned |
| zxfrd | run (pid 5034) 22 hours |
To ensure that your upgrade goes smoothly, F5 recommends that you perform a few system checks. Perform this test at least a day or so before you upgrade in case you discover any issues that take longer than expected to resolve. Going through this list ahead of time gives you a chance to resolve any issues before the clock is ticking on your upgrade window.
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Verify that you have completed the pre-upgrade tasks. These are detailed in the article Tasks to complete before you start the upgrade process on
support.f5.com.) -
Verify that the software version of the BIG-IP devices managed by the BIG-IQ you are updating are at or beyond the minimum supported version. (For details on how to do this, refer to the AskF5 article K34133507 on
support.f5.com.) -
If you plan to gather performance Analytics data for the BIG-IP devices managed by the BIG-IQ you are updating confirm that the managed devices are at or beyond version 13.1.1, and provisioned with the AVR service.
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If you have custom settings for the DCD statistics data collection retention or aggregation, these custom settings are not automatically retained over the upgrade process. Save your data retention and aggregation settings before you begin the upgrade, so you can manually enter your custom settings, once your upgrade is complete. See System > BIG-IQ DATA COLLECTION > BIG-IQ Data Collection Cluster > CONFIGURATION > Statistics Data Collection.
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Check that you have sufficient disk space for the upgrade. To calculate the disk space you need, make sure you include the space your current installation consumes and the extra amount needed for the upgrade.
Note: If the
varpartition for any of the devices in your cluster was extended before you upgraded, you must extend thevarpartition for that device before the upgrade can succeed.(For details on how to do this check, refer to Check the volume sizes on your current BIG-IQ installation and Check the volume sizes required by the software you want to install in F5 BIG-IQ Centralized Management Disk Space Management on
support.f5.com. For details on how to extend a disk volume, refer to Resizing VE Disk Volume Workflows in F5 BIG-IQ Centralized Management Disk Space Management onsupport.f5.com). -
Verify that your BIG-IQ VE has sufficient memory and CPUs for the configuration that you plan to deploy. (For details on how to do this, refer to Determine the resources required for deployment in Planning and Implementing a BIG-IQ Centralized Management Deployment on
support.f5.com). -
Examine the health of the devices you plan to upgrade. Make sure to inspect the BIG-IQ primary and secondary devices as well as each DCD in the cluster. (For details on how to do this, refer to Check the health of devices in a DCD cluster in Planning and Implementing a BIG-IQ Centralized Management Deployment on
support.f5.com). -
Re-activate the licenses on the devices you plan to upgrade to make sure that the service contract date is up to date. Make sure to do this for the BIG-IQ primary and secondary devices, as well as each DCD in the cluster. (For details on how to do this, refer to the F5 Knowledge Center article K15365 on
support.f5.com). -
Confirm the zone configuration of the DCDs that you plan to upgrade and for the devices managed by the BIG-IQ systems you plan to upgrade. If a device is configured to be in a zone that does not have DCDs in it, statistics for that device will not be collected after the upgrade.
Note: If the BIG-IQ system you are upgrading includes multiple zones, then in addition to the three DCD minimum, there must also be at least two DCDs in each zone before you can perform a rolling upgrade procedure.
- To view the zone configuration for a DCD, navigate to System > BIG-IQ DATA COLLECTION > BIG-IQ Data Collection Devices and note the zone.
- To view the zone configuration for a device, navigate to Devices, click the name of the device, then click STATISTICS COLLECTION and note the zone.
The upgrade process consists of the following phases, where each phase includes a series of tasks.
Important: F5 recommends that you upgrade the BIG-IQ system and the DCD cluster through the user interface. Attempting to use a sequence of tmsh commands will likely result in loss of data.
Important: The upgrade process illustrated here is specific to version 5.2 or 5.3, and requires taking the DCD cluster offline. To prevent losing data, perform this process during a maintenance window. To upgrade from a different version, refer to Choosing the appropriate upgrade process on support.f5.com for guidance.
Preparing for an upgrade
- Download the BIG-IQ software image from the F5 Downloads site.
- Upload the latest version of the BIG-IQ software image to the primary BIG-IQ.
Upgrade your DCD cluster.
- Check the health of the devices in the DCD cluster.
- Determine available disk space for the devices in the DCD cluster.
- Prepare the upgrade for your DCD cluster.
- For each device in the DCD cluster, upload the BIG-IQ software and upgrade the device.
Upgrade the BIG-IQ systems in the HA pair.
- Remove the secondary BIG-IQ system from the primary BIG-IQ system.
- Upgrade the primary BIG-IQ system.
- Upload the latest version of the BIG-IQ software image to the secondary BIG-IQ.
- Upgrade the secondary BIG-IQ to the latest version.
Complete post-upgrade processes.
- Add the secondary BIG-IQ system back to the primary BIG-IQ system.
- Run the post upgrade process.
- Upgrade the statistics agent.
- Re-discover devices and re-import services (you can do this either manually or using a script).
- If you manage devices that use APM services, remove and recreate access groups. There are 3 ways to do this, depending on whether your devices use Secure Web Gateway data and whether you want to do this manually or in bulk.
- If you plan to deploy applications to a VMware cloud environment, install the vCenter host root certificate on BIG-IQ.