Manual : BIG-IP APM Client Compatibility Matrix

Applies To:

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  • 11.1.0
Original Publication Date: 11/14/2012
Updated Date: 03/02/2017

Notice regarding F5 End of Technical Support

IMPORTANT:This version of BIG-IP software has reached the End of Technical Support milestone. This content is no longer supported or maintained. For information about the BIG-IP software lifecycle policy, see article K5903 in the AskF5 knowledge base. You can find compatibility matrices for supported versions in the BIG-IP APM Knowledge Center in AskF5. 

Testing Model

F5 Networks tests the functionality of Access Policy Manager controller on the most-used platforms, and ensures compatibility with the most-used operating systems (OS), browsers, and applications.

Supported Access and Endpoint Security Features


Feature Windows Linux Mac
ActiveSync1 + n/a +
Virtual Keyboard + + +
Cache and Session Control +2 n/a n/a
AV and FW Check3 + + +
File Check + + +
OS Check + + +
Process Check + + +
Machine Certificate Check + n/a n/a
Registry Check + n/a n/a
Windows Group Policy + n/a n/a
Protected Workspace + n/a n/a
Windows Info Check + n/a n/a
Machine Info Inspector + n/a n/a
DNS Relay Proxy Service + n/a n/a
Traffic Control Service + n/a n/a
BIG-IP® Edge Client + + +
Network Access + +4 +
Custom Dialer +5 n/a n/a
Reconnect to Domain + n/a n/a
Portal Access + + +
Optimized Applications + n/a n/a
Static AppTunnels +5 n/a n/a
Citrix Terminal Services + + +
Microsoft RDP Terminal Services + n/a n/a

1 See Qualified Mobile Devices section below. 
2 Cache and Session Control does not remove forms data, passwords and cookies under Firefox® 
3 Visit for a list of supported antivirus and firewall vendors 
4 For Linux and Mac OS®, the Network Access feature does not work with a proxy server. 
5IPv6 not supported

OS / Browser and Browser Compatibility

F5 Networks® will support the listed operating systems and browser releases, with the latest service pack or service pack equivalent for up to 3 years from time of initial release, as long as the listed operating systems and browsers are still supported by the vendor. If an operating system or browser vendor ends mainstream support before the end of that 3 year period for a release or service pack, F5 Networks® will also end support at the same time. Once an operating system or browser has surpassed the 3 year date from release, F5 Networks® will continually monitor the user base of this operating systems or browser release. When a release reaches a usage level that cannot justify development, test, and support resources, we will issue an EoL (End of Life) Solution announcing EoL plans at least three months prior to the planned EoDS (End of Development Support).

Important: This policy only applies to the BIG-IP end-user interfaces, and not the administrative web console for BIG-IP, or any other F5 product.

Both IPv4 and IPv4+IPv6 deployments are supported on Microsoft® Windows 7 and Windows 8, Apple® OS® X 10.7, 10.8, 10.9, and Linux.

Microsoft® Windows OS

The following 32-bit and 64-bit MS Windows operating systems (OS) have been qualified by F5 Networks. On 64-bit operating systems, browsers must run in 32-bit compatibility mode.

Operating System

IE 10** IE 9.0

IE 8.0

IE 7.0


Windows® 8 (32-bit and 64-bit)*

+ n/a n/a n/a +

Windows® 7 SP1 (32-bit and 64-bit)

n/a + + n/a +

Windows Vista® SP2 (32-bit and 64-bit)

n/a + + + +

Microsoft® Internet Explorer is abbreviated in the tables as IE.

* Windows Phone versions 7 and 8, and Windows RT are not supported
**Windows 8/IE10 is supported by Hotfix-BIGIP-11.1.0-2438.0-HF6
***Supported by 11.1-HF2 
Microsoft® Internet Explorer is abbreviated in the table as IE.


Linux Operating Systems

The following 32-bit x86 and64-bit x86_64 Linux operating systems (OS) listed in the table have been qualified by F5 Networks. Other 32-bit x86 and 64-bit x86_64 Linux distributions may work, but have not been explicitly qualified. Kernel support for PPP interfaces must be enabled and must be installed. libc version 2 or later is also required.

Operating system

Firefox® 25.x

Ubuntu® 10.04


Ubuntu® 11.10


Debian® 6


CentOS 6.0


Fedora 14


Fedora 15


openSUSE® 11.4


*Note: Debian is used with the latest available Iceweasel.


Mac OS X

Operating System


Safari 5.x

Safari 6.x

Safari 7*

Apple® Mac OS® X 10.9.x (Intel platform)**

+ n/a n/a +

Apple® Mac OS® X 10.8.x (Intel platform)***

+ n/a + n/a
Apple® Mac OS® X 10.7.x (Intel platform) + + + n/a

*Only manual plugins installation is supported for Safari 7
**Supported by 11.1.0-HF10
***Supported by 11.1.0-HF5

Portal Access Compatibility

The following applications are compatible with the Portal Access feature.

  • Microsoft® Outlook® Web Access (OWA) 2003, 2007, 2010
  • Microsoft® SharePoint® 2003, 2007, 2010, and Services 3.0
    • SharePoint has been tested for compatibility with MS Office 2007 for Windows and MS Office 2010 for Windows on all supported combinations of Windows except Windows 8.
    • SharePoint is currently not supported on Windows 8 with IE10. Please refer to Microsoft SR:112090575901186.
  • Microsoft® Communicator® 2007 R2
  • IBM Lotus® Domino® Web Access 8.0 and iNotes® 8.5
  • Oracle® Portal 3.0 (10g Release 2, Version 10.1.2)
  • Oracle®PeopleSoft Portal and HR Version 9
  • SAP® ERP Central Component (ECC) 2005 and SAP NetWeaver ® 7.0 (2004s) SP12


Outlook Anywhere Compatibility

The following versions of the client applications are compatible with Outlook Anywhere.

  • Microsoft® Office® 2007 for Windows®
  • Microsoft® Office® 2010 for Windows®
  • Microsoft® Office® 2011 for Mac®


Citrix Compatibility Matrix

Following server products were qualified for compatibility with F5 BIG-IP APM Secure Proxy:

  • Presentation Server 4.5
  • XenApp 5, 6, and 6.5
  • XenDesktop 4 and 5.6
  • Web interface 4.5, 5.2, and 5.4
  • Cloud Gateway (Storefront 1.0, 1.1)*

*Supported by 11.1-HF3

Following clients were tested:

  • Citrix Receiver for Windows 3.1, 3.2 (Enterprise version only)
  • Citrix Receiver for Java 10, 10.1
  • Citrix Receiver for Linux 12.0, 12.1 
  • Citrix Receiver for Mac 11.4, 11.5
  • Citrix Receiver for iOS 5.0, 5.5
  • Citrix Receiver for Android 2.0, 3.0

Supported Features for Mobile Devices




Windows Mobile (6.x)

Portal Access

+ + +
Network Access +1 +1 +2


+ + +

1 Install the BIG-IP Edge Client apps from iTunes for iOS devices and Google Play for Android devices

2 Please see the BIG-IP® Edge Client™ Software Deployment Guide for Windows Mobile 5 and later on for more information on device requirements.

Qualified Mobile Devices

Windows Mobile 6, 6.1 and 6.5 using PocketIE 6.0 web browser 
Tested devices:

  • HTC Touch
  • HTC S710VOX
  • HTC Pure
  • AT&T Tilt 8900 (HTC Kaiser 110)
  • Samsung Omnia II (SCH-i920)

Note: The Mobile Devices listed below have been fully qualified by F5 Networks. Other Mobile Devices may work, but have not been explicitly qualified. Also, these devices do not include native support for Network Access. For iOS and Android devices, download the EdgeClient app for Network Access support.

Apple® iOS 6.x and 7.x devices, using Safari web browser
Tested devices:

  • iPod touch iOS 6.0, iOS 6.1.3, iOS 7.0.2
  • iPad iOS 6.1.3, iOS 7.0.2
  • iPhone iOS 7.0.2

Android 2.1.x, 2.2.x, 2.3.x, 3.x*, 4.x*.devices, using default web browser
Tested devices:

  • Motorola Droid X (Android 2.2.1)
  • ARCHOS A32 (Android 2.2.1)
  • Samsung Galaxy S (Android 2.3.3)
  • Samsung Galaxy S Advance (Android 2.3.6)
  • HTC Wildfire (Android 2.2.1)
  • Samsung Galaxy Tab (Android 3.2)
  • Samsung Nexus S (Android 4.0.4)
  • Samsung Nexus S (Android 4.1.1)
  • Samsung Nexus S (Android 4.2.2)
  • Nexus 7 (Android 4.3)

*Supported by 11.1-HF3