Manual : APM Client Compatibility Matrix

Applies To:

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  • 16.0.0, 15.1.0, 15.0.1, 15.0.0, 14.1.2, 14.1.0, 14.0.1, 14.0.0, 13.1.3, 13.1.1, 13.1.0

Testing Model

F5 Networks supports the functionality of BIG-IP Access Policy Manager on the most-used platforms and ensures support with the commonly used operating systems (OS) and browsers.

Supported BIG-IP versions

Beginning in BIG-IP 13.1.0, the BIG-IP Edge Client package for APM Clients is available on the F5 Downloads site. BIG-IP Edge Client is supported on BIG-IP 13.1.0 and later. For details on APM Client versions and its availability in BIG-IP versions, refer

Note: When upgrading the BIG-IP APM system, the version of the APM Clients ISO file that is included in the upgrade automatically becomes the active APM Client version. You may upload images older than the System Default, but you cannot install them.

For information on updating BIG-IP Edge Client for the BIG-IP system refer

OS / Browser and Browser Compatibility

F5 Networks® supports the listed operating systems and browser releases, with the latest service pack or service pack equivalent, for up to 3 years from the time of initial release, as long as the listed operating systems and browsers are still supported by the vendor.

If an operating system or browser vendor ends mainstream support before the end of that 3 year period for a release or service pack, F5 Networks® will also end support at the same time. Once an operating system or browser has surpassed the 3-year date from release, F5 Networks® will continue to monitor the user base of this operating system or browser release. When a release reaches a usage level that can no longer justify development, test, and support resources, we will issue an EoL (End of Life) Solution at least three months prior to the planned EoDS (End of Development Support).

Microsoft’s policy of Servicing Channels with Windows 10 has changed the F5 Networks® support policy for Windows 10 as follows:

  • F5 Networks will support Microsoft Windows 10 Semi-Annual Channel for 18 months from the date of release. The Semi-Annual Channel replaces the Current Branch (CB) and Current Branch for Business (CBB) concepts.
  • F5 Networks will support Windows 10 Long-Term Servicing Channel releases for up to two years from the initial release date, as long as such a release is within the "mainstream support" period. The Long-Term Servicing Channel replaces the Long-Term Servicing Branch (LTSB) concept.

Important: This policy only applies to the BIG-IP end-user interfaces, and not the administrative web console for BIG-IP or any other F5 product.

Microsoft® Windows OS

BIG-IP APM system supports Windows 10 IoT Enterprise as BIG-IP APM client.

All BIG-IP Edge Client versions are supported on Windows 10 running Firefox, Internet Explorer 11, Microsoft Edge or Chrome.

F5 Networks supports 32-bit and 64-bit versions of Windows 10. For Microsoft Internet Explorer, only the 32-bit version is supported.

All browsers use F5 Helper Applications to provide Network Access and Endpoint Check functionality. Static application tunnels, optimized tunnels, and continuous endpoint checks are supported.

Note: BIG-IP APM system does not support Windows 10 IoT Core as BIG-IP APM client.

Linux OS

F5 Networks supports all 64-bit x86_64 Linux operating systems (OS) running Firefox or Chrome. 32-bit Linux operating systems are not supported.

Chrome and Firefox browsers use F5 Helper Applications to provide Network Access and Endpoint Check functionality. Static application tunnels and continuous endpoint checks are supported.


F5 provides BIG-IP Edge Client software fixes for the current major version of macOS and one major version back. For older macOS versions, F5 will provide configuration assistance on a case-by-case basis.

Browser plugin support has largely been discontinued by browser manufacturers and is not supported on BIG-IP 13.1.x or later. For more information refer

To use endpoint checks with macOS High Sierra (10.13), use the latest OPSWAT Endpoint Security (EPSEC) package for endpoint security checks. APM release is compatible with the latest version of EPSEC. Refer EPSEC Release Notes and follow the guidelines to ensure APM client compatibility with EPSEC.

F5 Networks supports macOS devices, running Firefox, Safari or Chrome.

BIG-IP Edge Client version  Supported macOS versions
7.2.1  macOS Catalina (10.15), macOS Mojave (10.14)
7.1.9,  macOS Catalina (10.15), macOS Mojave (10.14),,  macOS Catalina (10.15), macOS Mojave (10.14)  macOS Mojave (10.14), macOS High Sierra (10.13)
7.1.8  macOS Mojave (10.14), macOS High Sierra (10.13)
 macOS Mojave (10.14), macOS High Sierra (10.13)  macOS High Sierra (10.13), macOS Sierra (10.12)
7.1.7  macOS High Sierra (10.13), macOS Sierra (10.12)

Contacting F5

North America 1-888-882-7535 or (206) 272-6500
Outside North America, Universal Toll-Free +800 11 ASK 4 F5 or (800 11275 435)
Additional phone numbers Regional Offices

Additional resources

You can find additional support resources and technical documentation through a variety of sources.

F5 Support :: Self-solve Options

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AskF5 Knowledge Base

The storehouse for thousands of knowledgebase articles that help you manage your F5 products more effectively. Whether you want to browse periodically to research a solution, or you need the most recent news about your F5 products, AskF5 is your source.

BIG-IP iHealth Diagnostics and BIG-IP iHealth Viewer

BIG-IP iHealth Diagnostics identifies issues, including common configuration problems and known software issues. It also provides solutions and links to more information. With BIG-IP iHealth Viewer, you can see the status of your system at-a-glance, drill down for details, and view your network configuration.

F5 DevCentral

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