Applies To:Show Versions
- 15.1.0, 15.0.1, 15.0.0, 14.1.2, 14.1.0, 14.0.1, 14.0.0, 13.1.3, 13.1.1, 13.1.0
F5 Networks supports the functionality of BIG-IP Access Policy Manager on the most-used platforms and ensures support with the commonly used operating systems (OS) and browsers.
Supported BIG-IP versions
Beginning in BIG-IP 13.1.0, the BIG-IP Edge Client package for APM Clients is available on the F5 Downloads site. BIG-IP Edge Client is supported on BIG-IP 13.1.0 and later. For details on APM Client versions and its availability in BIG-IP versions, refer https://support.f5.com/csp/article/K13757.
Note: When upgrading the BIG-IP APM system, the version of the APM Clients ISO file that is included in the upgrade automatically becomes the active APM Client version. You may upload images older than the System Default, but you cannot install them.
For information on updating BIG-IP Edge Client for the BIG-IP system refer https://support.f5.com/csp/article/K52547540.
OS / Browser and Browser Compatibility
F5 Networks® supports the listed operating systems and browser releases, with the latest service pack or service pack equivalent, for up to 3 years from the time of initial release, as long as the listed operating systems and browsers are still supported by the vendor.
If an operating system or browser vendor ends mainstream support before the end of that 3 year period for a release or service pack, F5 Networks® will also end support at the same time. Once an operating system or browser has surpassed the 3-year date from release, F5 Networks® will continue to monitor the user base of this operating system or browser release. When a release reaches a usage level that can no longer justify development, test, and support resources, we will issue an EoL (End of Life) Solution at least three months prior to the planned EoDS (End of Development Support).
Microsoft’s policy of Servicing Channels with Windows 10 has changed the F5 Networks® support policy for Windows 10 as follows:
- F5 Networks will support Microsoft Windows 10 Semi-Annual Channel for 18 months from the date of release. The Semi-Annual Channel replaces the Current Branch (CB) and Current Branch for Business (CBB) concepts.
- F5 Networks will support Windows 10 Long-Term Servicing Channel releases for up to two years from the initial release date, as long as such a release is within the "mainstream support" period. The Long-Term Servicing Channel replaces the Long-Term Servicing Branch (LTSB) concept.
Important: This policy only applies to the BIG-IP end-user interfaces, and not the administrative web console for BIG-IP or any other F5 product.
Microsoft® Windows OS
F5 Networks supports the BIG-IP Edge Client with the following Windows versions and browsers.
All BIG-IP Edge Client versions are supported on Windows 10 running Firefox, Internet Explorer 11, Microsoft Edge or Chrome.
F5 Networks supports 32-bit and 64-bit versions of Windows 10. For Microsoft Internet Explorer, only the 32-bit version is supported.
All browsers use F5 Helper Applications to provide Network Access and Endpoint Check functionality. Static application tunnels, optimized tunnels, and continuous endpoint checks are supported.
F5 Networks supports all 64-bit x86_64 Linux operating systems (OS) running Firefox or Chrome. 32-bit Linux operating systems are not supported.
Chrome and Firefox browsers use F5 Helper Applications to provide Network Access and Endpoint Check functionality. Static application tunnels and continuous endpoint checks are supported.
F5 provides BIG-IP Edge Client software fixes for the current major version of macOS and one major version back. For older macOS versions, F5 will provide configuration assistance on a case-by-case basis.
Browser plugin support has largely been discontinued by browser manufacturers and is not supported on BIG-IP 13.1.x or later. For more information refer https://support.f5.com/csp/article/K15326.
To use endpoint checks with macOS High Sierra (10.13), use the latest OPSWAT Endpoint Security (EPSEC) package for endpoint security checks. APM 18.104.22.168 release is compatible with the latest version of EPSEC. Refer EPSEC Release Notes and follow the guidelines to ensure APM client compatibility with EPSEC.
F5 Networks supports macOS devices, running Firefox, Safari or Chrome.
|BIG-IP Edge Client version||Supported macOS versions|
|22.214.171.124||macOS Catalina (10.15), macOS Mojave (10.14)|
|126.96.36.199||macOS Catalina (10.15), macOS Mojave (10.14)|
|188.8.131.52||macOS Mojave (10.14), macOS High Sierra (10.13)|
|7.1.8||macOS Mojave (10.14), macOS High Sierra (10.13)|
|| macOS Mojave (10.14), macOS High Sierra (10.13)
|184.108.40.206||macOS High Sierra (10.13), macOS Sierra (10.12)|
|7.1.7||macOS High Sierra (10.13), macOS Sierra (10.12)|
You can find additional support resources and technical documentation through a variety of sources.
Free self-service tools give you 24x7 access to a wealth of knowledge and technical support. Whether it is providing quick answers to questions, training your staff, or handling entire implementations from design to deployment, F5 services teams are ready to ensure that you get the most from your F5 technology.
|AskF5 Knowledge Base||
The storehouse for thousands of knowledgebase articles that help you manage your F5 products more effectively. Whether you want to browse periodically to research a solution, or you need the most recent news about your F5 products, AskF5 is your source.
|BIG-IP iHealth Diagnostics and BIG-IP iHealth Viewer||
BIG-IP iHealth Diagnostics identifies issues, including common configuration problems and known software issues. It also provides solutions and links to more information. With BIG-IP iHealth Viewer, you can see the status of your system at-a-glance, drill down for details, and view your network configuration.
Collaborate and share innovations including code samples, new techniques, and other tips, with more than 300,000 F5 users worldwide. DevCentral is the place to ask questions, find solutions, learn to harness the power of F5’s powerful scripting language, iRules, and much more.
|Communications Preference Center||
Here, you can subscribe to a number of communications from F5. For information about the types of notifications F5 provides, see K9970: Subscribing to email notifications regarding F5 products.