Applies To:
Show Versions
BIG-IP APM
- 17.1.2, 17.1.1, 17.1.0, 17.0.0, 16.1.5, 16.1.4, 16.1.3, 16.1.2, 16.1.1, 16.1.0, 16.0.1, 16.0.0, 15.1.10, 15.1.9, 15.1.8, 15.1.7, 15.1.6, 15.1.5, 15.1.4, 15.1.3, 15.1.2, 15.1.1, 15.1.0, 15.0.1, 15.0.0, 14.1.5, 14.1.4, 14.1.3, 14.1.2, 14.1.0, 14.0.1, 14.0.0, 13.1.5, 13.1.4, 13.1.3, 13.1.1, 13.1.0, 13.0.1, 13.0.0, 12.1.6, 12.1.5, 12.1.4, 12.1.3, 11.6.5, 11.6.3, 11.5.10, 11.5.9, 11.5.8, 11.5.7
F5 Access Apps Compatibility Matrix
Software support
For client software releases, we provide support for the two most recent versions of the F5 product. However, bug fixes and new features can be made on the next client version.
BIG-IP software releases have their own support policy. We list compatibility with the most recent BIG-IP version on each release.
Supported features on Remote Access clients
F5 has several client software packages that facilitate secure remote connectivity for different device platforms. Because of differences in platforms, the capabilities of each client are also different. Refer to the K23653432 article for the list of available features in the F5 Remote Access clients.
F5 Access Guard
F5 Access Guard is deprecated and the following available configurations are no longer supported for all the BIG-IP versions.
F5 Access Guard works with Firefox 66 and later, and Chrome 74 and later, on Windows and macOS platforms.
F5 Networks supports Windows 10 and later only.
F5 Networks supports macOS Big Sur (11.3.1) with Rosetta-2 emulator on M1 processor and macOS Big Sur (11.0.1) with Intel processor devices.
| F5 Access Guard | Supported BIG-IP Versions |
|---|---|
| F5 Access Guard 1.1.0* | 15.0.x, 15.1.x, 16.0.x, 16.1.x |
| F5 Access Guard 1.0.0** | 15.0.x, 15.1.x, 16.0.x, 16.1.x |
* ** F5 Access Guard 1.1.0 and 1.0.0 does not support Windows 11.
* ** F5 Access Guard 1.1.0 and 1.0.0 does not support macOS Monterey (12.0).
** F5 Access Guard 1.0.0 does not support macOS Big Sur (11.0.1) and macOS Catalina (10.15).
Android and F5 Access
F5 supports Android™ versions 14 and 15.
F5 provides F5 App software fixes for the current major version of Android and one major version back. For older Android versions, F5 will provide configuration assistance on a case-by-case basis.
For software released on any vendor’s App Store, F5 provides software fixes only for the currently released version of the corresponding F5 App.
Note: For Network Access support, install F5 Access (previously known as BIG-IP Edge Client) from Google Play. Only the latest version of F5 Access is available on Google Play Store. The BIG-IP Edge Portal app, which previously provided secure mobile access to enterprise web applications, is no longer provided for download.
F5 supports the BIG-IP Edge and F5 Access apps with the following BIG-IP versions. Upgrade to the most recent version of F5 apps.
| Edge and F5 Access Apps for Android | Supported BIG-IP Versions |
|---|---|
| F5 Access 3.0.10 | 14.1.x, 15.1.x, 16.1.x, 17.0.x, 17.1.x |
| F5 Access 3.0.9 | 13.1.x, 14.1.x, 15.1.x, 16.1.x, 17.0.x |
| F5 Access 3.0.8 | 11.5.x, 11.6.x, 12.1.x, 13.1.x, 14.1.x, 15.0.x, 15.1.x, 16.0.x, 16.1.x |
| F5 Access 3.0.7 | 11.5.x, 11.6.x, 12.1.x, 13.1.x, 14.1.x, 15.0.x, 15.1.x, 16.0.x, 16.1.x |
| F5 Access 3.0.6 | 11.5.x, 11.6.x, 12.1.x, 13.1.x, 14.1.x, 15.0.x, 15.1.x, 16.0.x, 16.1.x |
iOS and iPadOS
F5 supports iOS 18.x, iPadOS 18.x, iOS 17.x, and iPadOS 17.x.
Google reCAPTCHA 2.0 and 3.0 are not supported on F5 Access for iOS 3.x.
F5 provides F5 App software fixes for the current major version of iOS and one major version back. For older iOS versions, F5 will provide configuration assistance on a case-by-case basis.
Apple restricted device name access from iOS16 and iPadOS16, so the session.client.hostname is displayed as iPhone and iPad respectively on the session variables.
For Network Access support, please install F5 Access through the App Store. The Safari browser has been tested for compatibility with Portal Access and Webtop features.
F5 supports F5 Access apps with the following BIG-IP software versions. Upgrade to the most recent version of the F5 Access apps.
| Edge and F5 Access for iOS | Supported BIG-IP Versions |
|---|---|
| F5 Access 3.1.0 | 15.1.x, 16.1.x, 17.0.x, 17.1.x |
| F5 Access 3.0.14 | 14.1.x, 15.1.x, 16.1.x, 17.0.x, 17.1.x |
| F5 Access 3.0.13 | 14.1.x, 15.1.x, 16.1.x, 17.0.x, 17.1.x |
| F5 Access 3.0.12 | 14.1.x, 15.1.x, 16.1.x, 17.0.x |
| F5 Access 3.0.11 | 13.1.x, 14.1.x, 15.1.x, 16.1.x, 17.0.x |
| F5 Access 3.0.10 | 13.1.x, 14.1.x, 15.1.x, 16.1.x, 17.0.x |
| F5 Access 3.0.9 | 11.5.x, 11.6.x, 12.1.x, 13.1.x, 14.1.x, 15.0.x, 15.1.x, 16.0.x, 16.1.x |
| F5 Access 3.0.8 | 11.5.x, 11.6.x, 12.1.x, 13.1.x, 14.1.x, 15.0.x, 15.1.x, 16.0.x, 16.1.x |
| F5 Access 3.0.7 | 11.5.x, 11.6.x, 12.1.x, 13.1.x, 14.1.x, 15.0.x, 15.1.x, 16.0.x, 16.1.x |
F5 Access is compatible with iOS 15.x versions and Apple has resolved the per-app VPN connectivity issue while switching between Wi-Fi and cellular networks from iOS 15.1 version onwards. For more information, refer to the 1064177 bug.
Note: The compatibility testing is performed on iOS 15.1 version. Any patches (security updates) and minor versions released after iOS 15.1 version are supported.
macOS and F5 Access
Starting with F5 Access 2.1.0, F5 supports macOS Ventura (13.0) and macOS Sonoma (14.0) natively (without Rosetta-2 emulation) on Apple Silicon M-Series and Intel processor devices, running Firefox, Safari, or Chrome.
F5 provides BIG-IP APM Edge Client software fixes for the current major version of macOS and one major version back. For older macOS versions, F5 will provide configuration assistance on a case-by-case basis.
| F5 Access for macOS | Supported BIG-IP Versions |
|---|---|
| F5 Access 2.1.0 | 15.1.x, 16.1.x, 17.1.x |
| F5 Access 2.0.2 | 13.1.x, 14.1.x, 15.1.x, 16.1.x, 17.0.x |
| F5 Access 2.0.1 | 13.1.x, 14.1.x, 15.0.x, 15.1.x, 16.0.x, 16.1.x |
| F5 Access 2.0.0* | 13.1.x, 14.1.x, 15.0.x, 15.1.x, 16.0.x, 16.1.x |
| F5 Access 1.0.0* | 13.1.x, 14.1.x, 15.0.x, 15.1.x, 16.0.x, 16.1.x |
Windows OS and F5 Access
F5 supports Microsoft® Windows® 11 64-bit versions 24 H2 and 22H2 on Intel/AMD/ARM, Windows® 10 64-bit versions 24 H2 and 22H2 on Intel/AMD/ARM, and Windows® 10 32-bit versions 24 H2 and 22H2 on Intel/AMD and Windows® 10 Mobile.
For Network Access functionality, install F5 Access through the Microsoft Windows Store.
| F5 Access for Windows OS | Supported BIG-IP Versions |
|---|---|
| F5 Access for Windows 11 |
11.5.x, 11.6.x, 12.1.x, 13.1.x, 14.1.x, 15.0.x, 15.1.x, 16.0.x, 16.1.x |
| F5 Access for Windows 10 1.3 |
11.5.x, 11.6.x, 12.1.x, 13.1.x, 14.1.x, 15.0.x, 15.1.x, 16.0.x, 16.1.x |
| F5 Access for Windows 10 1.2 |
11.5.x, 11.6.x, 12.1.x, 13.1.x, 14.1.x, 15.0.x, 15.1.x, 16.0.x, 16.1.x |
Chrome OS and F5 Access App
F5 Networks has fully qualified compatibility with Google Chrome version 56 and later.
For Network Access functionality, install F5 Access from the Chrome Web Store.
| F5 Access for Chrome OS | Supported BIG-IP Versions |
|---|---|
| F5 Access for Chrome OS 1.0.6 | 12.1.3, 12.1.4, 12.1.5, 13.1.x, 14.1.x, 15.0.x, 15.1.x, 16.0.x, 16.1.x |
| F5 Access for Chrome OS 1.0.5 | 12.1.3, 12.1.4, 12.1.5, 13.1.x, 14.1.x, 15.0.x, 15.1.x, 16.0.x, 16.1.x |
| F5 Access for Chrome OS 1.0.4 |
12.1.3, 12.1.4, 12.1.5, 13.1.x, 14.1.x, 15.0.x, 15.1.x, 16.0.x, 16.1.x |
Regarding Desktop Edge Client and Helper Applications version differences
Windows and macOS operating system software and peripheral applications are updated often. These updates necessitate changes in APM Client software packages to ensure maximum compatibility and performance. F5 highly recommends that customers use the latest available versions of both the APM Client software and the BIG-IP server; however, we understand that deployment cycles for network infrastructure and desktop infrastructure can occur on different schedules. This can lead to situations where different versions of the client and server software are used together. F5 supports older or newer APM clients (supported versions only) connecting to older or newer BIG-IP APM servers (supported versions only). However, if a compatibility problem is discovered in a mismatched deployment, a workaround may not exist and an upgrade to either the server or client may be required, as determined by F5.
Other considerations:
- F5 performs proactive testing only between the latest client and server versions.
- Starting with BIG-IP 13.1, the APM Clients package can be updated independently of BIG-IP. Prior versions of BIG-IP lacked this capability. For more detail, see the following solution article: https://support.f5.com/csp/article/K52547540
- This statement does not modify our product support lifecycle policy. For more information, please see: https://support.f5.com/csp/article/K8986
