Release Notes : F5 Access for iOS 3.0.5

Applies To:

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  • 15.0.1, 15.0.0, 14.1.2, 14.1.0, 14.0.1, 14.0.0, 13.1.3, 13.1.1, 13.1.0, 12.1.5, 12.1.4, 12.1.3, 11.6.4, 11.6.3, 11.6.2, 11.5.7
Release Notes
Updated Date: 08/22/2019


In April 2019, Apple posted the release of F5 Access for iOS 3.0.5. Users should download this new version from the app store.


User documentation for this release

For a comprehensive list of documentation that is relevant to this release, refer to the BIG-IP Access Policy Manager Documentation.

Features and enhancements in 3.0.5

There are no features and enhancements in 3.0.5.

Fixes in 3.0.5

The following issues have been fixed in this release.

ID number Description
747350 Previously, F5 Access may not go to reasserting state for 30 - 60 seconds when a mobile network connection is lost over TLS established tunnel. Now, when the connection is restored, F5 Access goes to the reasserting state without any issues.
753347 F5 Access only supports HTTPS links for importing client certificates. However, F5 Access 3.0.4 incorrectly displayed the placeholder text as http:// instead of https:// in the Settings > Manage Certificates > Import Certificate pop-up screen for entering client certificate URL. This issue has been fixed, and now the placeholder text displays https:// on the pop-up screen.
757704 Previously, F5 Access failed to resolve the iOS DNS requests for root servers, causing a delay in establishing the VPN tunnel (60+ seconds). This issue has been fixed, and now the F5 Access VPN tunnel establishment process connects and reconnects immediately.
758835 For the MDM managed F5 Access profile, when disabling VPN on airplane connected mode and then enabling the F5 Access VPN to restore connectivity with airplane mode disabled, the user is being prompted for username and password. This issue may be seen with F5 Access with iOS 12.1.3 or older versions. Upgrading to iOS 12.1.4 resolves this issue, with cached credentials being used for the VPN connection without any prompts to the user.
763421 Fixed this issue where F5 Access for iOS web logon failed in some cases when used with external logon page, giving the following error message: The operation couldn't be completed (NSURLErrorDomain error -999).

Known issues affecting F5 Access 3.0.5

The following are known issues in this release.

ID number Description
504919 F5 Access does not resolve the BIG-IP APM hostname each time it reconnects after the connection is broken. This limits the use of load balancing with BIG-IP DNS as it keeps using the same IP address for the connection.
557905 On iOS 9, if a managed app is being updated while per-app VPN is active, the updated app might not make use of the active session until the active session is expired and a new one is created. As a workaround, wait until the current session expires, and restart the updated app.
587775 iOS may frequently sleep/wakeup VPN plugin in the sleep mode of the device and send DNS queries. This causes the APM session to keep alive for a long time. The DNS queries are sent from every 10 seconds to a few minutes. The issue was reported to Apple to confirm and tracked through 48529129.
695712 Due to an iOS issue (Apple Radar 36006149), it is currently not possible to switch between configurations widget added to the Today view.
696882 F5 Access does not support user interaction prompts for per-app VPN scenario. Server configuration should not require any user interaction to establish a VPN.
699062 Per-app VPN that requires user interaction works only with a single per-app VPN configuration, and only with clients running iOS 12. We currently do not support user interaction in a per-app VPN scenario with any other per-app VPN configurations. Administrators should configure the BIG-IP so as not to require user interaction to establish VPN for configurations that require more than a single per-app VPN.
700849 When you use an MDM to push a device-wide VPN that includes the SavePasswordEnabled feature, the setting enforceWebLogon does not work after the device is restored from backup.
701247 With the use of Apple Transport Security (ATS) in version 3.x, insecure HTTP does not work for most connections. However, in some cases an HTTP (not HTTPS) IP address still works. This may or may not be removed in the future by Apple.
701636 The Session expired or closed by server message will not appear when the session is killed by an administrator or by timeout. The tunnel will be silently closed instead. Similarly, the message will not be shown if no lease pool is specified for the NA resource or the NA's lease pool is exhausted.
704309 Before iOS 12, F5 access did not send the client certificate to BIG-IP if the weblogon mode was enabled in configuration, due to framework limitations. In iOS 12, Apple partially fixed this issue, but the client certificate is attached twice. We are still waiting for Apple to update us.
704554 In a scenario where F5 Access requires user input to authenticate, the error message Authentication failed is displayed if notifications are not enabled for F5 Access. As a workaround, you should enable notifications in Settings > F5 Access .
706718 If the per-app VPN configuration does not have SafariDomains specified, it is displayed as Enterprise VPN in F5 Access.
707434 The confirmation message F5 Access would like to Add VPN Configurations that appears when you attempt to save a first VPN configuration is not localized in iOS 11. Regardless of the selected system language, the message appears in English.
708016 After you perform Network Settings Reset on the iPhone, the following items of an MDM VPN configuration may get corrupted:
  • Web logon
  • Enforce logon mode
  • Password expiration time
  • Web logon auto populate
  • Save password policy

As a workaround, contact the MDM administrator and re-deploy the MDM configuration.

734519 On the iPad, in the Credentials prompt, the Save Password box is not aligned correctly.
734750 Certificates imported to F5 Access are not deleted when F5 Access is uninstalled.
743249 When F5 Access Legacy (2.1.x) and F5 Access 3.0.x are running on the same device, if there are configurations created in each VPN client with the same name (for example, MyVPN), after the iOS device restarts, a "2" is appended to the name of whatever configuration was created last (for example, MyVPN and MyVPN2).
743801 On a redirect, the Server URL name in connection details of F5 Access is displayed incorrectly. However, there is no functional impact on the server connection and establishes the connection accurately.
743918 The VPN connection cannot be established if the PAC file cannot be downloaded without the established VPN.

As a workaround, set the Ignore Client Proxy Autoconfig Script Download Failure setting to enabled, so the client does not attempt to download the PAC file before establishing the connection. The tunnel will be created with PAC specification as provided in NA resource.

As a workaround for BIG-IP versions 11.6.3 and 11.5.7, where the Ignore Client Proxy Autoconfig Script Download Failure setting is not available in the user interface, add Variable Assign agent with the following entries to your Access Policy:

  • Custom variable:


  • Custom expression:

    return {<client_proxy_settings><client_proxy>yes</client_proxy><client_proxy_script>CLIENT_PROXY_AUTOCONFIG_SCRIPT</client_proxy_script><client_proxy_ignore_auto_config_error>1</client_proxy_ignore_auto_config_error></client_proxy_settings>}

    This will enable the Ignore Client Proxy Autoconfig Script Download Failure setting.

745999 The session is not deleted from the BIG-IP system v11.6.3 when F5 Access disconnects with the Weblogon mode enabled.
747798 When using F5 Access 3.0.2 and upgrading to iOS 12.0 or higher, users are not able to connect to VPN if Wifi HTTP Proxy is set to Automatic. This issue is currently reported to Apple and tracked through 47359424.
748153 Per-App-VPN with internal use of TLD .local domain does not work. This issue is currently reported to Apple and tracked through 45641400.
758831 On iOS 12, F5 Access connects to incorrect port when port forwarding is used with NAT, as F5 Access reads port from the session variables. This results in connectivity issues. As a workaround, add a variable assign object to the policy:

758833 F5 Access has some limitations on cookie storage, which may prevent the logon page from saving state. For example, the "Remember me for 30 days" option, cannot be used with F5 Access where the user is required to enable cookies to remember the device.

Contacting F5

North America 1-888-882-7535 or (206) 272-6500
Outside North America, Universal Toll-Free +800 11 ASK 4 F5 or (800 11275 435)
Additional phone numbers Regional Offices

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You can contact the Anti-Fraud SOC as follows:

Additional resources

You can find additional support resources and technical documentation through a variety of sources.

F5 Support :: Self-solve Options

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AskF5 Knowledge Base

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BIG-IP iHealth Diagnostics and BIG-IP iHealth Viewer

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