Manual Chapter :
Repackaging Guidelines
Applies To:
Show Versions
BIG-IQ ADC
- 4.5.0
BIG-IQ Cloud
- 4.5.0, 4.4.0, 4.3.0
BIG-IQ Device
- 4.5.0, 4.4.0, 4.3.0
BIG-IQ Security
- 4.5.0, 4.4.0, 4.3.0
BIG-IQ Centralized Management
- 5.4.0, 5.3.0, 5.2.0, 5.1.0, 5.0.0, 4.6.0
Repackaging Guidelines
About repackaging the platform
If it becomes necessary to transport the platform to another location or return it to F5® Networks, these guidelines will help ensure that you repackage the platform properly.
If you are running BIG-IP® software version 11.6 or later, you can perform a disk erase operation to erase all sensitive data from solid-state drives (SSDs) and hard disk drives (HDDs) before you return a platform to F5. For more information, see F5® Platforms: Essentials.
Important: Before returning any equipment, contact F5 Networks to
obtain a Service Order (SO) or Return Material Authorization (RMA) case number.
Important: You must use shipping materials and packaging provided by
F5 Networks when repackaging the platform.
Note: Be sure to keep a record of the tracking number and ship
date. These will be needed to track lost shipments.
Note: Do not include any cables, removable XFP/SFP modules, GBICs, or
other peripheral items if you are returning the platform to F5 Networks.
Repackaging the platform
The BIG-IQ® 7000 platform must
be shipped in packaging provided by F5® Networks.
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Place the platform in the shipping box on top of the plastic wrapping.
Orient the chassis so that the power supplies fit the cutouts in the lower foam end.
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Cover the platform with the plastic wrapping.
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Place the upper foam inserts on the front and back sides of the
platform.
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Place the accessory tray on top of the upper foam inserts.
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Place the mounting options box in the accessory tray.
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Close and seal the shipping box.
