You can use BIG-IP
iHealth to verify that the hardware and software for your managed devices
is operating properly and at peak efficiency. iHealth is a tool that collects data about elements
of device configuration, logs, command output, password security, license compliance, and so on.
You can use the iHealth diagnostics to identify any issues that require your attention.
When you create a task to gather iHealth diagnostics, Enterprise Manager
captures a snapshot of the specified device in the form of a qkview file. The iHealth service
compares the device's information to an F5 database containing known
issues, common configuration errors, and F5 published best practices. Enterprise Manager then
displays the results of this evaluation, which includes:
- Descriptions of configuration issues or code defects
- Recommended solutions
- Associated link(s) to the AskF5 Knowledge Base for reference
In many cases, you can use this customized diagnostic information to resolve common
configuration issues without contacting F5 Technical Support for help. If you do require
assistance from F5 Technical Support, this iHealth data can help F5 engineers provide you with a
resolution more quickly.
Specifying credentials to access iHealth diagnostics service
To send iHealth data for diagnosis, you must have an AskF5 Knowledge Base user name and password, which you can obtain
at https://login.f5.com/resource/registerEmail.jsp.
Use the following procedure to specify the credentials required to send collected
data to the iHealth diagnostics service.
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On the Main tab, click .
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In the User Name field type the name of the registered
AskF5 Knowledge Base user.
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In the Password field type the password for the
registered AskF5 Knowledge Base user.
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Click Test Connection to verify the credentials and
connectivity to the iHealth diagnostics service.
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Click Save Changes.
Enterprise Manager uses the credentials you specified when
contacting the iHealth diagnostics service.
Gathering configuration data for diagnostics with iHealth
BIG-IP iHealth is only available starting in Enterprise Manager version 2.0 and BIG-IP version 10.0.1.
You collect iHealth diagnostics data to help you verify that
your devices are running efficiently, find out about upcoming events for which an action
is required, and to help you troubleshoot issues.
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On the Main tab, click .
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For the Support setting, select Gather
iHealth Diagnostics.
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Click Next.
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From the Device List, you can select a group of devices
to narrow the number of devices displayed.
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In the User Name and Password
fields, type the registered F5 Technical Support user name and password.
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For the Device Filter setting, you can select an option
to display devices with a specific status.
The Compatible Devices in Standby or Offline Mode
table refreshes to display devices that meet the criteria of the option you
selected.
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Select the check box next to the devices for which you want to gather
configuration data.
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Click the Next button.
The Task Options screen opens.
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From the Device Error Behavior list, select the action
you want Enterprise Manager to take in the event that the task fails on one of
the devices.
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Continue task on remaining devices
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Cancel task on remaining devices
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Click Next.
The Task Summary screen opens.
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Click the Start Task button.
The Task Properties page displays the progress for the
task.
When the task completes, the Task Properties screen displays the
Progress as Finished.
Creating an iHealth data collection schedule
Scheduling Enterprise Manager to perform a weekly data
collection of iHealth diagnostics data ensures that your managed devices are working at
peak efficiency and you are apprised of any upcoming system events.
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On the Main tab, click .
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From the menu bar, click .
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From the Collect Diagnostics Data list, select
Weekly.
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From the Day of the Week and Start
Time lists, select the day and time that you want Enterprise
Manager to collect iHealth diagnostics data.
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Click Save Changes.
On the day and time specified, Enterprise Manager collects iHealth diagnostics data.
You can view iHealth diagnostics results on the iHealth Diagnostics
screen.
