Manual Chapter : Troubleshooting tips
Applies To:Show Versions
- 17.1.0, 17.0.0, 16.1.3, 16.1.2, 16.1.1, 16.1.0, 16.0.1, 16.0.0, 15.1.8, 15.1.7, 15.1.6, 15.1.5, 15.1.4, 15.1.3, 15.1.2, 15.1.1, 15.1.0, 15.0.1, 15.0.0, 14.1.5, 14.1.4, 14.1.3, 14.1.2, 14.1.0, 14.0.1, 14.0.0
Several actions are available for users to take to troubleshoot SFC controller deployment issues.
The configuration deployment fails.
The iAppLX instance does not appear after uploading the RPM.
Do not try to create the iAppLX instance by doing an iAppLX
Createaction from the template option. This operation does not work reliably.
The iAppLX instance is in an error state (indicated by a red square next to the instance on the user interface screen).
Re-deploy the SFC controller by clicking the
Deploybuttons. If this succeeds, you have recovered from the failure situation. If the iAppLX instance is not back to a green state:
The previous steps do not delete the
mcpdconfiguration that the SFC controller created.
After doing the previous steps, use this REST API to clear the old configuration:
The controller displays an