Updated Date: 07/07/2026
SecurID prompt messages
You can use the Customization tool to customize the following settings for the SecurID prompt messages that appear in web browsers and on mobile devices. The SecurID prompt messages are the same for policies created with the Customization Type set to Modern or Standard.
| Name | Value | Description |
|---|---|---|
| SecurID authentication: access accepted | Text | Specifies the message displayed when the user passes the SecurID authentication and is granted access. |
| SecurID authentication: access denied | Text | Specifies the message displayed when the user has failed the SecurID authentication and is denied access. |
| SecurID authentication: authentication failed | Text | Specifies the message displayed when the user has failed the SecurID authentication. |
| SecurID authentication: character range in new PIN | Specifies the message displayed when informing the user about the character range of the new PIN being configured. | |
| SecurID authentication: display new PIN | Specifies the text for a new PIN. | |
| SecurID authentication: display new PIN and prompt for passcode | Specifies the message displaying a new PIN and requesting a new passcode. | |
| SecurID authentication: enter new PIN | Specifies the message displayed when requesting the user to enter a new PIN. | |
| SecurID authentication: invalid server | Specifies the message displayed when the server certification validation fails. | |
| SecurID authentication: logon failure with retry | Specifies the message displayed when the SecurID logon or password is incorrect. | |
| SecurID authentication: logon failure with retry with extended error | Specifies the message displayed when the SecurID logon or password is incorrect, and includes the error message from the SecurID component. | |
| SecurID authentication: new system generated PIN | Specifies the message displaying a new system generated PIN. | |
| SecurID authentication: no aceserver | Specifies the message displayed when the authentication services are not available because no ACE server is running. | |
| SecurID authentication: number of characters in new PIN | Specifies the message displayed to inform the user about the number of characters in the new PIN. | |
| SecurID authentication: number of digits in new PIN | Specifies the message displayed to inform the user about the number of digits in the new PIN. | |
| SecurID authentication: PIN accepted | Specifies the message displayed when the PIN entered by the user is accepted. | |
| SecurID authentication: prompt for PASSCODE | Specifies the message displayed to request a new passcode from the user. | |
| SecurID authentication: range of digits in new PIN | Specifies the message displayed to inform the user about the range of digits in the new PIN. | |
| SecurID authentication: return code for access denied | Specifies the message displayed when access is denied including the return code. | |
| SecurID authentication: select new PIN | Specifies the message displayed when a new PIN is requested. | |
| SecurID authentication: wait for new token code | Specifies the message displayed to request that the user should wait for a new token code before entering the token information. |