Updated Date: 07/07/2026
Restoring the BIG-IQ and Data Collection Device Cluster to Pre-upgrade State
Once you have upgraded the BIG-IQ system with a DCD cluster, you need to:
- Add the secondary BIG-IQ to the primary BIG-IQ.
- Re-discover devices and re-import services (You can do this either manually or using a script).
- Install the vCenter host root certificate on BIG-IQ
After you upgrade your F5 BIG-IQ Centralized Management systems in an HA configuration, you can re-associate the standby BIG-IQ with the active BIG-IQ.
Add the standby BIG-IQ to the primary BIG-IQ to re-establish the high availability configuration.
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Log in to active BIG-IQ system with your administrator user name and password.
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At the top of the screen, click System.
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On the left, click BIG-IQ HA.
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Click the Add Standby button.
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In the IP Address field, type the discovery address you want to set up as the standby BIG-IQ.
This is the same IP address the peers in a high availability configuration use to communicate.
Note: IPv6 short form addresses are not supported.
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Type the local administrative Username and Password for the system.
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Type the Root Password for the system.
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Click the Add button to add this device to this high availability configuration.
Even though you can log in to the standby BIG-IQ after the you re-establish the HA configuration, the system continues some database re-indexing processes in the background. For larger configurations, that can take up to an hour. If you perform any searches on objects before it’s done re-indexing, BIG-IQ might not return the expected results.
After the HA configuration is re-established, you’ll be automatically logged out of the active BIG-IQ for a few minutes while the standby BIG-IQ restarts.
After the standby BIG-IQ restarts, you can log back into the primary BIG-IQ.
After you upgrade F5 BIG-IQ Centralized Management, you must re-discover and re-import services for your managed devices so you can start managing those devices with the new features introduced in this release. You can do this in bulk, or you do it for each device and service individually.
Regardless of which option you choose, you specify how to handle any conflict between objects in the BIG-IQ system’s working configuration.
- When you re-discover and re-import in bulk, all conflicts are resolved the in the same way.
- When you re-discover devices and re-import services manually, you specify how to resolve conflicts on an individual basis.
After you upgrade F5 BIG-IQ Centralized Management, you must rediscover and re-import services for your managed devices so you can start managing those devices with the new features introduced in this release. Use this procedure to re-discover and re-import services in bulk. You’ll have the option to decide how to manage any conflict between objects in the BIG-IQ system’s working configuration and objects in the same way for each type of object.
Note: If you upgraded a BIG-IQ system that’s managing BIG-IP devices running Network Security or Web App Security services, you’ll see evaluation differences for the default logging profile objects imported from BIG-IP devices (global-network, log all requests, log illegal requests, and local-dos). This is expected because the new version of BIG-IQ imports information about default logging profiles that were not present in the previous version. After you complete the upgrade to the latest version and re-import your Network Security or Web Application Security service, these differences should no longer occur.
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At the top of the screen, click Devices.
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Select the check box next to the devices for which you want to rediscover and reimport services.
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Click the More button and select Re-discover and Re-import.
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In the Name field, type a name for this task.
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For all of the Conflict Resolution Policies, we recommend you select Use BIG-IP, to replace any conflicting shared objects in its working configuration with the objects it’s importing from the BIG-IP device.
When you select Use BIG-IP to resolve conflicts, the BIG-IP device used to resolve those conflicts should appear last in the re-import list. If two or more BIG-IP devices contain the same object with different values, only the value in the last imported BIG-IP is used to resolve the conflict for all the BIG-IP devices.
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To create a snapshot of the BIG-IQ configuration before discovering and importing services, select the Snapshot check box.
Important: Clear this check box if you are adding devices that are in an access group you just created. If you don’t, BIG-IQ won’t be able to add the device(s).
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Click the Create button at the bottom of the screen.
After the services re-import, devices displays in the BIG-IP Devices inventory list with their services. You can now manage these BIG-IP devices from BIG-IQ.
After you upgrade F5 BIG-IQ Centralized Management, you must re-discover and re-import services for your managed devices so you can start managing those devices with the new features introduced in this release. Use this procedure to re-discover and re-import services for each device, and handle any conflict any conflict between objects in the BIG-IQ system’s working configuration on an individual bases from the Services screen.
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At the top of the screen, click Devices.
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Click the name of the BIG-IP device you want to re-discover and re-import services for.
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On the left, click Service.
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Select the Create a snapshot of the current configuration before importingcheck box for each service you want a snapshot of.
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Click the Re-discover button for each service this BIG-IP device is licensed for.
BIG-IQ re-discovers the service.
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Click the Re-import button for each service this BIG-IP device is licensed for.
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For all of the Conflict Resolution Policies, we recommend you select Use BIG-IP, to replace any conflicting shared objects in its working configuration with the objects it’s importing from the BIG-IP device.
After the services re-import, this device displays in the BIG-IP Devices inventory list with its services. You can now manage this BIG-IP device from BIG-IQ.
If you have a VMware service scaling group (SSG) associated with a vCenter certificate that is self-signed or untrusted, after you upgrade BIG-IQ Centralized Management, you’ll need to re-add the vCenter host root certificate. For this procedure, you must have root access to the BIG-IQ system’s command line.
Providing BIG-IQ the vCenter host root certificate ensures secure communication between BIG-IQ and the vCenter.
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From the BIG-IQ system’s command line, copy the root certificate from the vCenter host cert
/etc/vmware-sso/key/ssoserverRoot.crtfile to the BIG-IQ system’s/config/ssl/ssl.crtfile. -
Type this command to create a symbolic link to this certificate using the certificate’s hash:
ln -s ssoserverRoot.crtopenssl x509 -hash -noout -in ssoserverRoot.crt.0. -
Type this command to restart
gunicorn:bigstart restart gunicorn
If, prior to the upgrade, DCD statistics data collection retention or aggregation, these custom settings were not automatically retained over the upgrade process. Manually configure these data retention and aggregation settings, once your upgrade is complete.
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Go to System > BIG-IQ DATA COLLECTION > BIG-IQ Data Collection Cluster > CONFIGURATION > Statistics Data Collection.
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To configure previous retention settings, click Configure Retention.
Once you complete this step, make sure to click Save & Close.
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To configure previous aggregation settings, click Configure Aggregation.
Once you complete this step, make sure to click Save & Close.