Manual Chapter : Repackaging Guidelines

Applies To:

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Manual Chapter

About repackaging the platform

If it becomes necessary to transport the platform to another location or return it to F5® Networks, these guidelines will help ensure that you repackage the platform properly.

You can perform a disk erase operation to erase all sensitive data from storage drives (for example, solid-state drives and hard disk drives) before you return a platform to F5. For more information, see F5® Platforms: Essentials.

Important: Before returning any equipment, contact F5 to obtain a Service Order (SO) or Return Material Authorization (RMA) case number.
Important: You must use shipping materials and packaging provided by F5 when repackaging the platform.
Note: Be sure to keep a record of the tracking number and ship date. These will be needed to track lost shipments.
Note: Do not include any cables, removable XFP/SFP modules, GBICs, or other peripheral items if you are returning the platform to F5.

Repackage the platform

The iSeries platforms must be shipped in F5® -provided packaging.
  1. Halt the platform using the LCD panel.
  2. Disconnect the AC power cord from the power supplies.
  3. Disconnect the network cables and other cables from the chassis, and then remove any optical modules.
  4. Remove the chassis from the rack.
  5. Remove all installation hardware from the chassis.
  6. Place the chassis onto the bottom foam in the shipping box.
  7. Place the top foam pieces into the slot on the bottom foam.
  8. Close and seal the shipping box.